Privacy Policy

This Privacy Policy describes how OSTTY ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Your name, email address, phone number, and shipping/billing address
  • Order details and communications with us
  • Payment information (processed securely via Shopify, PayPal, or credit card)
  • Your IP address and browser/device type (for analytics and security)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Respond to inquiries or customer service requests
  • Send order updates, shipping confirmations, and invoices
  • Improve our services and website experience

3. Sharing Your Information

We do not sell or rent your personal information to third parties. Your data may be shared with trusted partners (such as Shopify, PayPal, or shipping carriers) only for order fulfillment and payment processing purposes.

4. Data Retention

We retain your order and contact information for our records unless you request that we delete it.

5. Security

We take precautions to protect your data. All payment information is encrypted and processed through secure third-party platforms.

6. Your Rights

If you are a resident of certain regions (such as the EU), you may have rights to access, correct, or delete your personal data. Please contact us if you would like to exercise these rights.

7. Contact Us

For any questions regarding this privacy policy, please contact us:
📧 Email: service@ostty.com
📱 WhatsApp: +86 185 2305 9962