Terms of Service

Terms of Service

This website is operated by OSTTY. By visiting our site or placing an order, you agree to the following terms and conditions. Please read them carefully before using our services.

1. Product Information

All dresses shown on our website are custom-made. We take care to ensure all descriptions and images are accurate. However, slight variations may occur due to handmade craftsmanship, screen resolution, or minor modifications.

2. Order Policy

  • All dresses are made to order and production begins after payment is confirmed.
  • Orders cannot be changed or canceled once production has started.
  • Rush orders are non-cancellable.

3. Pricing & Payment

Prices are shown in USD unless otherwise stated. We accept payments via Shopify Payments, PayPal, and selected credit cards. For bulk or wholesale orders, please contact us for customized pricing.

4. Shipping

We ship worldwide via trusted couriers such as DHL, FedEx, UPS, and others. Shipping times vary depending on your location and order volume. Please refer to our Shipping Policy for details.

5. Returns & Refunds

Due to the custom nature of our products, we do not accept returns or refunds unless there is a confirmed quality issue. Please refer to our Return Policy for full conditions.

6. Intellectual Property

All product designs, photographs, and content on this site are owned by OSTTY. Unauthorized use, copying, or resale is strictly prohibited.

7. Limitation of Liability

We are not liable for any damages arising from incorrect use of the products, shipping delays beyond our control, or errors caused by inaccurate order information provided by the customer.

8. Modifications

We reserve the right to update or modify these terms at any time. Changes will be posted on this page and take effect immediately.

9. Contact Information

For questions regarding these Terms, please contact us at:
Email: service@ostty.com
WhatsApp: +86 185 2305 9962