#Spotlight

EXPLORE LACE & FABRICS

OSTTY

Ostty Fabric

OSTTY

Ostty Fabric

OSTTY

Ostty Fabric



CONSTRUCTION & CRAFTSMANSHIP

So many details go into your dress design and we're here to carefully think through these aspects so you don't need to worry. Our team finds and sources lace and fabrics through our trusted vendors and work directly with our partner workshops to ensure all design details are considered and quality standards met. Our head seamstress comes with over 25 years of experience in high end bridal dress making and through trusted collaboration with our partners we bring your dress to life.


FAQs

Qs: How do I know if my custom gown will align with my dress vision?

A: This is a very common question and we completely understand you may be worried about how your final custom gown will look like! There will always be a degree of unknown in any custom process, however rest assured we've definitely taken this into consideration. When we finished the dress, we will send you dress pictures and videos to you first. We will provide as much visual reference as we can to ensure that we’re aligned on your vision and your final gown reflects this! 

Qs: I can not find the dress models you have display on Pinterst/ Instagram/FB?


A: Ostty will update new models on Social network. If you can not find them on website, you can send the pictures or videos via Whatapp or email, we will quote for you. Please feel free to contact us. 

Qs: How do I provide measurements?


A: Ostty will provide a detailed list of measurements for your dress so all aspects are accounted for. You can have them taken at a local seamstress or ask someone help to take then together.


Qs: How Long do you need to custom made dress?

A: Normally it needs 35-45 days. We advice you order the dress before 3 months of your party.

Qs: Can I make some changes of your design?

A: Yes. If you want to make some changes of the dresses. Such and neckline, sleeves and back design, etc. Please feel free to contact us via Whatsapp or Email.

Qs: Will my "made to measure" dress fit perfectly?

A: Our goal in providing a made to measure service is to have our products to suit your body shape as best as possible. However, even with Made-to-Measure products we don't expect that all items will fit perfectly upon receipt, however as they are made for your proportions our brides generally require less alterations compared to standard sizing. A perfect fit can only be achieved in person with an experienced seamstress. Our gowns have been designed for easy alterations or adjustments. 

Qs: What's your Return Policy?


A:  All gowns are final sale & we do not accept returns for other reasons. All the dresses before we ship out, We check it very carefully. And size will custom made in personal size. We will send you dress pictures and videos, you can check everything before we ship out.


Qs: What's Progress in Order from Ostty?

A:  1. Offer Us Your Size info.
2. Tell Us Your Wedding Date.
3. Make Payment of the Dress.
4. We Start Customized Your Dress.
5. After We Finished, We Take videos and pictures to Show You. 
6. After you check everything is ok. We ship out  the Dress.

Qs: Wholesale & dropshipping?

A: Yes.

We are a direct-to-customer factory of customized dresses. 

For all original photos and videos, please follow us on Instagram @ostty_gowns

While specializing in retailing, we also accept small wholesale orders from group buyers(such as bridesmaids, school or company's evening parties), bridal boutiques, salons, rental shops, etc. High quality duplicate from any designer styles; Please contact us for more discount.




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