Ostty Customer Service
10-year production experience for wedding dresses. 100% real Photos and Videos. 100% same as on the website. Photos and Videos can be provided before the shipment. No risk to order from Ostty.
Due to the peak season and COVID-19 pandemic(coronavirus disease), a lot flights are canceled. Delivery will be delayed. Please order at least 2-3 months before your event.
If you need rush delivery, please email us the date you need the dress.
If you have more questions. Please read our FAQs before you place order.
1. Express Shipping.
DHL,TNT, UPS, USPS, FedEx etc.
Express shipping to worldwide from China. If you can not find your country in the list when check out, please Contact us.
Unfortunately, we are not able to ship to below countries.
Afghanistan, Burundi, Central African Republic, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Eritrea, Honduras, Iran, Iraq, Liberia, Libya, Mali, Niger, North Korea, Somalia, South Sudan, Sudan, Syria, Yemen.
For couture ball gowns. We have a few size 2-8 in stock, if you need rush delivery, please email us the style number and event date, we will check the inventory.
For heavily beaded items or highly embellished designs, the season, holidays, as well as major changes to one of our designs can sometimes potentially add to these estimated production times. So we would suggest you order at least One months before your event.
We are not free Shipping for Wedding Dresses for Express Shipping. Please Noted that.