Choosing Ostty to create your custom wedding dress.

Dear valued customer,

I wanted to take a moment to personally thank you for choosing Ostty to create your custom wedding dress. We know that choosing the perfect wedding dress is an incredibly important decision, and we are honored that you trusted us to bring your vision to life.

We take great pride in our work and strive to create high-quality, beautifully crafted dresses that make our customers feel confident, comfortable, and beautiful on their special day. It was a pleasure to work with you to design and create your unique dress, and we hope that it exceeded your expectations.

Our team of experienced designers and tailors put their heart and soul into every dress they make, and it is always a joy to see our customers happy and satisfied with their final product. We appreciate your business and are grateful for the opportunity to have been a part of your special day.

If there is anything else we can do for you in the future, please don't hesitate to reach out. We value our relationship with our customers and are always here to help.

Thank you again for choosing Ostty. We wish you all the best as you begin this new chapter of your life.

 

FAQs

Qs: How do I know if my custom gown will align with my dress vision?

A: This is a very common question and we completely understand you may be worried about how your final custom gown will look like! There will always be a degree of unknown in any custom process, however rest assured we've definitely taken this into consideration. When we finished the dress, we will send you dress pictures and videos to you first. We will provide as much visual reference as we can to ensure that we’re aligned on your vision and your final gown reflects this! 

Qs: I can not find the dress models you have display on Pinterst/ Instagram/FB?


A: Ostty will update new models on Social network. If you can not find them on website, you can send the pictures or videos via Whatapp or email, we will quote for you. Please feel free to contact us. 

Qs: How do I provide measurements?


A: Ostty will provide a detailed list of measurements for your dress so all aspects are accounted for. You can have them taken at a local seamstress or ask someone help to take then together.


Qs: How Long do you need to custom made dress?

A: Normally it needs 35-45 days. We advice you order the dress before 3 months of your party.

Qs: Can I make some changes of your design?

A: Yes. If you want to make some changes of the dresses. Such and neckline, sleeves and back design, etc. Please feel free to contact us via Whatsapp or Email.

Qs: Will my "made to measure" dress fit perfectly?

A: Our goal in providing a made to measure service is to have our products to suit your body shape as best as possible. However, even with Made-to-Measure products we don't expect that all items will fit perfectly upon receipt, however as they are made for your proportions our brides generally require less alterations compared to standard sizing. A perfect fit can only be achieved in person with an experienced seamstress. Our gowns have been designed for easy alterations or adjustments. 

Qs: What's your Return Policy?


A:  All gowns are final sale & we do not accept returns for other reasons. All the dresses before we ship out, We check it very carefully. And size will custom made in personal size. We will send you dress pictures and videos, you can check everything before we ship out.


Qs: What's Progress in Order from Ostty?

A:  1. Offer Us Your Size info.
2. Tell Us Your Wedding Date.
3. Make Payment of the Dress.
4. We Start Customized Your Dress.
5. After We Finished, We Take videos and pictures to Show You. 
6. After you check everything is ok. We ship out  the Dress.

Qs: Wholesale & dropshipping?

A: Yes.

We are a direct-to-customer factory of customized dresses. 

For all original photos and videos, please follow us on Instagram @ostty_gowns

While specializing in retailing, we also accept small wholesale orders from group buyers(such as bridesmaids, school or company's evening parties), bridal boutiques, salons, rental shops, etc. High quality duplicate from any designer styles; Please contact us for more discount.




You have successfully subscribed!
This email has been registered